Refund policy

• You can ask for a full refund within 14 days of any payment.
• You can cancel at any time. The plan then runs to the end of the period you paid for.
• Nothing is hidden: the price you see at checkout is the price you pay, including tax.

wastore.shop plans are sold through Paddle, our reseller and merchant of record. Paddle takes the payment, collects the sales tax or VAT and issues the invoice. Refunds are paid back to the card or payment method you used, by Paddle. Your payment details are never shared with us.

Two plans, each billed monthly or yearly in US dollars:

• Store: $5 a month or $49 a year.
• Store+: $12 a month or $119 a year.

A subscription renews by itself at the end of each period until you cancel. See the pricing page for what each plan includes.

The Free plan costs nothing and needs no card. Neither Store nor Store+ has a free trial: you can start on Free, and upgrade when you want more.

If wastore.shop is not right for you, ask for a refund within 14 days of a payment and we will refund it in full. This applies to the first payment and to every renewal. No reason is needed.

To ask, use our contact page or write to support@wastore.shop from the email on your account. Say which payment you mean. We aim to answer within two working days. Once approved, the money usually reaches you in 5 to 10 working days, depending on your bank.

A refunded payment ends the plan straight away, and your store goes offline. Your items and settings are kept, and the store comes back if you subscribe again.

After 14 days we do not refund the current period, except where the law of your country says you are entitled to one, or when we could not provide the service.

Cancel at any time from your Account page. The plan stays active until the end of the period you already paid for, and then it does not renew. You will not be charged again.

Changing between Store and Store+ is done in the same place, with Change plan, and it starts at once. Moving to a higher price is charged the difference right away. Moving to a lower price costs nothing today, and the unused part of your old plan is kept as credit for your next bills. The exact amount is shown before you confirm.

If a renewal payment fails, Paddle tries the card again over the next days and we keep your plan active meanwhile. You can update the card from Manage subscription. If the payment still does not go through, the plan ends and your store goes offline.

Write to support@wastore.shop. Our Terms of Use and Privacy Policy also apply.